The Invited Club
A private member club. Built around style, culture and the brands we love.


Frequently asked questions
How can I join the loyalty program?
It's very easy! Create an account on our website and start enjoying the benefits we offer. If you prefer to go to a store, our staff will be able to help you with the process.
What are Invited Points?
Invited Points are the points you earn with every purchase you make on the Invited Brands website. 100 points can be redeemed for a €1 discount.
How do I get them?
They are automatically added when you make a purchase! You must make the purchase from your account. The accumulated percentage will remain pending for one month, coinciding with the return period. Once that month has passed, it will be activated so you can redeem it on your next purchase.
Depending on your category, you will earn a certain percentage and can redeem it on future purchases.
In addition, you have other ways to earn extra Invited Points:
When do my Invited Points expire?
Your points will expire 12 months after you earn them. In other words, points earned on a purchase today will expire 12 months after that purchase.
What levels are there?
Rookie Member: You reach this level as soon as you sign up. With each purchase, you earn 5% of the purchase amount. You will remain at this level until your annual spend* exceeds €500.
Prime Member: Annual spend over €500. You earn 8% of your purchase value.
Elite Member: Annual spend over €2000. You earn 10% of your purchase value.
Signature Member: Annual spend over €7000. You earn 20% of your purchase value.
How do I maintain my level?
Your level always depends on your annual spend*. For example, if you are a Prime Member but, during that year, your spend does not exceed €500, you will automatically be downgraded to the previous level: Rookie Member.
*The annual spend period begins the moment you signed up in our system. For example: if you created your account on January 3, 2026, your annual spend is calculated up to January 3, 2027.
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We are here to answer your questions and offer you personalized support.
You can contact us through the following channels:
• Chatbot available 24/7 to answer frequently asked questions.
• By phone +34 955 440 707. Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• You can also check our FAQs to find quick answers to the most common questions.
Please fill out the form below and our team will contact you as soon as possible to answer your question.
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